Thank you for adding KEO to your journey of health and vitality. We are as committed to your health as we are to getting your products to you quickly. All orders will be processed in 2-3 business days and shipped Priority Mail. A tracking number will be emailed to you after the product has shipped. Please give the tracking number 24 hours to populate within the system. If we are experiencing higher than usual volume, a representative will contact you to let you know of further delays.


Returns happen. We understand and it’s OK! We want satisfied customers so glance over our return policy and either call or email us. Unopened Product Package We accept product in the original package, unopened, within 90 days of your order. Simply email us with the order number and what product you are returning, no explanation needed. Returns can be sent to the address below. Once we receive your product, we will refund you the exact amount you paid for the product. ***We cannot refund shipping costs Opened Product Package If you’ve opened the package and have an issue, please contact us.

Return email:

Return Address: 2642 Foothill Drive Ogden, UT 84403